Illinois Relay Service Helps Us Communicate

Reach Out With Relay

The Illinois Telecommunications Access Corporation (ITAC) administers and manages Illinois Relay on behalf of all local telephone companies in Illinois.

Relay allows people who are deaf, hard of hearing, or speech impaired, and use a TTY, to communicate with people who use standard telephones. A standard telephone user who wants to call someone who uses a TTY and a TTY user who wants to call someone who uses a standard telephone, now has the option to dial a convenient three digit number, 711, to reach Illinois Relay, instead of the traditional 800 numbers.

Illinois Relay is available seven days a week, 24 hours a day. The relay operator speaks to the standard telephone user and types to the TTY user. There is no cost for the use of this service.

To save time in an emergency, callers should dial their local 9-1-1 or local emergency access numbers instead of placing the call through Relay.

A small fee included in your monthly service charge funds Illinois Relay, which is required by the state and federal law. For information about Relay, call ITAC at 1.800.841.6167 V/TTY.

TTY & Voice Users Dial: 711 or

TTY Users	800.526.0844
Voice Users	800.526.0857
VCO (Voice Carry Over)	877.826.1130
Speech to Speech	877.526.6690
ASCII	877.526.6680
Telebraille Users	877.526.6670